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Our Resolve. Your Resolution.
Over 75% of our instructions are from returning clients or those personally recommended to us by previous clients. So it is really important that we take client service very seriously.
When we complete a matter for a client, we always ask for feedback on what went well and whether there were things we could have done better. So it is great when individual members of staff are singled out for praise. Here is just one example, relating to a recent matter completed by Katie I'Anson, senior solicitor in our Agricultural Team.
"I was impressed by Katie's attention to detail, care and patience"
Katie trained as a solicitor with Harrowells and is now a key member of a thriving and respected team singled out by the latest Legal 500 study as:
‘Geographically well spread to serve the Agriculture and Estates Sector in this area. Their knowledge and passion for the sector is clearly evident.’
You can find out more about the Agricultural Team's areas of expertise by visiting the dedication section of our website.
Our articles are intended for general information purposes only and are not a substitute for professional advice tailored to your specific circumstances. We are always very happy to discuss any plans, issues or concerns you may have and to clarify how we might be able to help. We cannot accept responsibility for any loss as a result of acts or omissions taken in respect of this article.
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